Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how uijl Casino ("uijl," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the uijl Casino website at uijl.net and all associated services, features, and content (collectively, the "Platform").

uijl Casino is committed to protecting the privacy and personal data of all players, particularly those based in the Philippines. This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

By registering an account on the uijl Casino Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not register an account or use the Platform.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, uijl Casino acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. As PIC, uijl Casino determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

uijl Casino collects the following categories of personal data from registered players and Platform visitors:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification purposes — you must be 21 or older)
• Philippine mobile number and email address
• Residential address (province, city/municipality)
• Government-issued ID details (ID type, ID number) submitted during KYC verification
• Selfie or photograph submitted for identity verification

3.2 Financial Data

• GCash or PayMaya mobile number linked to your account
• Bank account details (bank name, account number) for bank transfer transactions
• Debit card details (card number masked, expiry date) where applicable
• Transaction history including deposit amounts, withdrawal amounts, dates, and payment method used

3.3 Gaming and Account Data

• Username and encrypted password
• Gaming history including games played, wagers placed, wins, losses, and session durations
• Bonus and promotion usage history
• Responsible gaming settings including deposit limits, session limits, and self-exclusion status
• Customer support interaction records including live chat transcripts and email correspondence

3.4 Technical and Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Pages visited on the Platform, time spent, and navigation paths
• Referring URL and search terms used to find the Platform
• Cookie identifiers and session tokens (see Section 11)

4. How We Collect Your Data

uijl Casino collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance service providers; payment verification data from e-wallet and banking partners (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank).
• Regulatory sources: Self-exclusion status and related data from PAGCOR or other authorized gaming regulatory bodies where applicable.

5. How We Use Your Personal Data

uijl Casino processes your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your uijl Casino account; verifying your identity and age (21+ requirement); processing your uijl Login credentials.
• Service delivery: Enabling you to access and play games on the Platform; processing deposits and withdrawals through GCash, PayMaya, and bank transfer; crediting bonuses and promotional rewards.
• Legal and regulatory compliance: Fulfilling KYC and AML obligations under Philippine law; reporting to PAGCOR and other regulatory authorities as required; maintaining records as mandated by applicable regulations.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, and unauthorized account access; enforcing our Terms & Conditions.
• Responsible gaming: Monitoring gaming behavior to identify potential problem gambling indicators; enforcing deposit limits, session limits, and self-exclusion requests; complying with responsible gaming obligations.
• Customer support: Responding to your inquiries, complaints, and support requests; resolving disputes; improving our support processes.
• Platform improvement: Analyzing usage patterns and player behavior (in aggregated, anonymized form where possible) to improve the Platform's features, performance, and user experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and Platform updates via email or SMS, subject to your communication preferences. You may opt out of marketing communications at any time.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, uijl Casino processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to upon registration, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML laws, PAGCOR regulations, and NPC guidelines.
• Legitimate interests: Processing necessary for uijl Casino's legitimate business interests, including fraud prevention, security monitoring, and Platform improvement, where such interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Sharing Your Personal Data

uijl Casino does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors and e-wallet providers: GCash, PayMaya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party service providers engaged to verify your identity and age in compliance with regulatory requirements.
• AML and fraud screening providers: Compliance technology providers used to screen transactions and player activity for money laundering and fraud indicators.
• Game software providers: Licensed game studios and platform providers whose games are available on the uijl Casino Platform, to the extent necessary for game delivery and dispute resolution.
• Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where disclosure is required by law, court order, or regulatory directive.
• Professional advisors: Legal counsel, auditors, and other professional advisors engaged by uijl Casino, subject to professional confidentiality obligations.

8. Data Retention

uijl Casino retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under Philippine law.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act and PAGCOR regulations.
• KYC documents: Retained for a minimum of five (5) years following account closure or the last transaction, whichever is later.
• Customer support records: Retained for three (3) years from the date of the interaction, unless a longer period is required for ongoing dispute resolution or regulatory purposes.
• Marketing consent records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent requirements.
• Technical and usage data: Retained for up to twenty-four (24) months from collection, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with uijl Casino's data disposal procedures.

9. Data Security

uijl Casino implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the uijl Casino Platform is encrypted using TLS (Transport Layer Security) with industry-standard cipher suites.
• Encryption at rest: Sensitive personal data, including financial information and identity documents, is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorized uijl Casino personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Password security: Account passwords are stored using one-way cryptographic hashing with salting. uijl Casino never stores passwords in plain text.
• Two-factor authentication (2FA): Players are encouraged to enable 2FA on their uijl Casino accounts for an additional layer of security.
• Vulnerability management: The Platform undergoes regular security assessments, penetration testing, and vulnerability scanning to identify and remediate security weaknesses.
• Incident response: uijl Casino maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012 and NPC Circular 16-03.

While uijl Casino takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your uijl Login credentials and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by uijl Casino:

• Right to be informed: The right to be informed of how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data uijl Casino holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to uijl Casino's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days. We may require you to verify your identity before processing your request.

11. Cookies and Tracking Technologies

uijl Casino uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your uijl Casino account and security cookies that help protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, responsible gaming limits display, and game lobby layout. Disabling these may affect your experience.
• Analytics cookies: Collect anonymized data about how players use the Platform — which pages are visited most, how long sessions last, and where players navigate from. This data helps us improve the Platform.
• Marketing cookies: Used to deliver relevant promotional content and to measure the effectiveness of our marketing campaigns. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Note that disabling strictly necessary cookies will prevent you from using core Platform features including uijl Login. For detailed information on managing cookies in your specific browser, refer to your browser's help documentation.

12. Minors and Age Restriction

The uijl Casino Platform is strictly intended for adults aged 21 years and above, in compliance with Philippine gaming regulations. uijl Casino does not knowingly collect personal data from persons under the age of 21.

If uijl Casino becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately closed, all personal data will be deleted (subject to any mandatory retention obligations), and any funds will be returned to the registered payment method after identity verification.

If you are a parent or guardian and believe that a minor has registered an account on the uijl Casino Platform, please contact us immediately using the details in Section 14 so that we can take prompt action.

13. Changes to This Privacy Policy

uijl Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page reflects when the Policy was most recently revised. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how uijl Casino protects your personal data.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by uijl Casino, please contact our designated Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly through the uijl Casino Platform

We aim to acknowledge all data privacy requests within three (3) business days and to resolve them within fifteen (15) business days. Complex requests may require additional time, in which case we will notify you of the expected timeline.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.